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How to change CIMB Clicks Password?

Cimb clicks password

Forget your CIMB Clicks password? CIMB Clicks users are encouraged to change their accounts’ passwords regularly for security purposes.

This article provides 2 ways of changing your CIMB Clicks password, as well as some guidelines to create strong passwords. 


Changing CIMB Clicks Password:

  1. By using a desktop browser, visit the CIMB Clicks login page. It is important to note that the password-changing option is inaccessible on mobile browsers or the CIMB Clicks App. 
  2. Log into your CIMB Clicks account and select ‘Setting’ on the bottom left corner. 
  3. Then, click on ‘Change Password’. From there, you’ll need to key in your username or ID, your current password, and the new password. 
  4. Select ‘Save’, and you’ll receive an SMS on your CIMB Bank/CIMB Islamic registered mobile number to confirm the change of password.

Resetting CIMB Clicks Password:

You’ll need to reset your CIMB Clicks password if you’ve forgotten your password and have trouble logging in.

Here’s how you can reset your password:

  1. By using a desktop browser, visit the CIMB Clicks login page. Instead of logging in, click ‘Forgot User ID or Password?’ under the login button. 
  2. Select the account type you used to register for CIMB Clicks. The options are CIMB ATM/Debit/Credit Card, Loan/Financing, Structured Investment, Unit Trust, and CIMB Kwik/Prepaid Mastercard.
  3. Key in your account/card details, which are the 16-digit card number and the 6-digit ATM pin. Next, enter the CAPTCHA text displayed.
  4. Once you’ve provided the required information, click ‘Enter’ and type in your new password. 
  5. Click ‘Request for TAC’, and you’ll receive a 6-digit TAC via SMS on your CIMB Bank/CIMB Islamic registered mobile number. Enter the TAC, and you have successfully reset your password. 

How to Create Strong Passwords:

  1. When changing or resetting your password, it is essential to note that your new password should: 
  • Be different from your previous 3 passwords
  • Be different from your Clicks User ID or SecureWord
  • Not have 3 consecutive letters or numbers
  1. Use symbols, such as @, #, and ! in your password.
  2. Use a mixture of uppercase and lowercase alphabets, as well as letters and numbers in your password. 
  3. Ensure that your password has 8-20 characters. 

For more information on how to change Cimbclicks password, visit the CIMB Clicks webpage or the FAQ section.

Alternatively, you can also visit the nearest CIMB branch, or dial the customer service hotline at +603 6204 7788.

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