A Beginner’s Guide to Wekago: All you need to know compiled in one!

A Beginner’s Guide to Wekago
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With the increased prominence of eCommerce, it has become common for individuals and businesses alike to resort to selling on online shopping platforms such as Shopee, Lazada, and Carousell. Although some online shopping platforms do offer their own shipping service, most would require sellers to ship parcels themselves via local courier services.

This process of sending out deliveries is deemed as an inconvenience to many, which is where Wekago comes into play!

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What is Wekago?

What is Wekago

Put simply, Wekago is a web-based logistic platform, which offers services such as courier, freight, and transport. By using Wekago, you wouldn’t even have to set a foot out of your home, as they will pick the parcel up from your home instead, and ship them out for you. Having partnerships with various courier companies, Wekago’s delivery service, is not only limited to local shipments but is applicable for international shipments as well.

How to use Wekago?

1. Create an account

To make use of Wekago, start by creating a Wekago account! The registration process is relatively simple and can be accessed from this link. Fill up your details such as your name and email address and password then, click on “Sign Up’. A verification link would then be sent to your registered email address, and once you’ve verified your account, the registration process is complete!

2. Compare shipping rates

When you’re done creating an account, it’s time to look for the best deal for your shipment. To do that, just key in your postcodes—both of your location and destination, and the item weight. Then, you will be given a list of shipping rates from various courier companies. Choose the best one that appeals to you, and click “Quote and Book”. 

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3. Book and pay

Once you’ve chosen your preferred courier service to deliver your parcel, just book and pay for it online; payment can be made in three ways, namely, through FPX, VISA, and kiple.

4. Print shipping labels

With all the booking and payments settled, next, you will need to prepare your parcel. For your package to be shipped, you will have to attach the shipping label on it, where the shipping label would be available for print after your payment. Make sure that your shipping label contains the tracking number, scannable barcode, and shipping details. 

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5. Deliver

Finally, onto the final phase of sending out your parcel—delivery, this can be done in several ways. The first being to wait for your chosen courier company to pick your parcel up from you, and the second being to drop off your parcel at the nearest drop-off point. Once you have sent off your parcel, you can let out a sigh of relief because you have successfully completed your delivery with Wekago!

Benefits to Online Sellers

 As mentioned previously, many online shopping platforms do not provide their own shipping/delivery services, which poses as a significant inconvenience to many sellers. Wekago serves to resolve this problem with their vision of improving the productivity and efficacy of online sellers. Still not convinced on making use of Wekago? Here is a list of their benefits and features:

  • Branding and marketing tools

Wekago provides you with marketing tools to create customised messages to your recipients, which can make your products stand out and leave a more significant impression on them. 

  • Automated tracking SMS

With this service provided by Wekago, there is no need for you to send tracking numbers to your recipients manually; Wekago’s system would automatically send the tracking number and URL to them instead!

  • Customer address book

If you have regular buyers, this feature will come in handy for you. In your Wekago account, customer details and address are saved automatically, which saves you the effort from having to re-type the details for every other purchase. 

  • Live tracking updates

You could track the live status of your delivery and its whereabouts. In the case where you are delivering more than one parcel, you could take note of all the states of every parcel in one go, as it will be displayed under “All Parcels”.

  • Shipment insurance coverage

If you are afraid of any damage or loss of your shipment, worry not, as Wekago provides extra RM50 insurance coverage on top of the basic coverage for domestic shipments. In the case where you are shipping high-value goods, you could opt for Wekago’s premium insurance package too.

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